Email2SMS and transactional email integration
Start SMS notifications from an email trigger when the existing system can integrate fastest through SMTP.
Overview
- Dedicated SMTP endpoint
- TLS/SSL support
- SMTP authentication
- Mandatory IP whitelist
- Subject-based SMS text
What is this solution?
Email2SMS allows a customer system to trigger SMS notifications by sending email. The email acts only as a trigger: SMS sending and status handling are performed inside the BitMessaging platform.
How it fits into the platform
The system sends email through SMTP to a dedicated endpoint with IP whitelist and SMTP authentication. The recipient format is 3630XXXXXXXX@bitmessaging.com, the Subject contains the SMS text, and the Body is ignored.
What problem does it solve?
Some legacy or closed business systems can send email more easily than direct API calls. Email2SMS provides a fast integration path while keeping delivery status visible through the BitMessaging platform.
One communication layer instead of separate tools
The solution connects business events, routing, fallback and reporting into one workflow, so customer communication becomes easier to operate and audit.
How does it work?
Event
Your business system creates an event with the recipient, message text and the required context.
Routing
BitMessaging receives the request, validates access and selects the configured channel or sending method.
Fallback
If needed, the workflow can switch to another channel and continue with retry or fallback rules.
Report
Message ID, delivery status, callback data and reports close the workflow for your team.
Who is it for?
- Companies where communication is part of a business process
- Webshops and digital platforms
- Customer service or operations teams
- Systems that need API integration
Key features
- Dedicated SMTP endpoint
- TLS/SSL support
- SMTP authentication
- Mandatory IP whitelist
- Subject-based SMS text
- Automatic 7bit or unicode encoding
- Status check through HTTP API or web interface
- Transaction ID handling agreed during implementation
Business benefits
- Fast integration for systems that can send email
- No IMAP/POP3 mailbox processing
- Status remains visible in BitMessaging
- Simple trigger for business notifications
Typical use cases
- Order notification from a closed system
- Monitoring alert
- Service status
- Payment reminder
- Appointment reminder
Request a consultation and we will review whether direct API or Email2SMS fits your existing system better.
Describe the basic need and we will help refine the solution in the next step.